Summary of the documents a UK limited company needs to open a business bank account
- A bank checks three things. The company, the people behind it and what the business will do with the account.
- For the company, expect the certificate of incorporation and the articles of association, with details that match Companies House.
- Each director, anyone who owns or controls more than a set share (usually 25%) and anyone who will operate the account provides ID and proof of address.
- The same document cannot prove both identity and address, and most banks do not accept mobile phone bills.
- Companies House identity verification is a separate legal requirement for directors and people with significant control, with a 12 month transition from 18 November 2025.
- A bank does not have to explain a decline. Ask what you can fix, check the application for errors and consider another bank.
Opening a company account is the first thing many new directors do after incorporating, and it is where applications most often stall. The bank is not being awkward. It has legal duties to know who it is dealing with, and a missing document or a mismatched address is enough to hold things up.
This page recommends no provider and quotes no fees, because each bank sets its own forms and limits. The share split in the example is an assumption chosen to show the point.
What does a bank ask a limited company for?
Three kinds of information. The first is about the company itself, such as its name, registration number and address. The second covers the directors and owners. The third is about the business, including what it does and what money it expects to receive and pay.
The reason is financial crime rules. A UK Finance guide to opening a business account says banks must understand where a business's money comes from to meet those rules, and use expected activity to spot anything unusual.
Which company documents do you need?
The documents are the same ones used when the company was formed.
- Certificate of incorporation. Proof that the company exists.
- Articles of association. The company's rules, from its Companies House registration documents.
- Company details that match Companies House. The registered name, registered address, date of incorporation and company number must agree with the public record before the bank goes further.
- Appointment forms for recent changes. If a director or owner joined recently, the bank may ask for the forms that show it.
A mismatch is the easiest problem to avoid. Check the details on your application against the Companies House record before you submit it.
Whose ID does the bank check?
| Who | Why |
|---|---|
| Each director | They run the company and have authority over its affairs |
| Owners of more than a set share | Usually 25% of the shares or voting rights, though the bank decides |
| Anyone who will operate the account | They can move the company's money, so the bank needs to know who they are |
The ownership test is close to GOV.UK's definition of a person with significant control. That is someone who owns or controls the company, usually with more than 25% of the shares or voting rights, or who can appoint or remove a majority of the directors. Banks set their own limits, so use 25% as a guide and not a promise.
Worked example
Three people, 100% of the shares, and who the bank checks
Checked by the bank
- Director A, 55% of the shares
- ID and address
- Director B, 25% of the shares
- ID and address
2 people are asked for documents
Probably not checked
- Investor C, 20% of the shares, no other role
- Below the usual 25%
1 person may not be asked
Director B is checked because they are a director. Exactly 25% is not more than 25%, so the shares alone would not make them a person with significant control. Banks set their own thresholds, so Investor C could still be asked
What counts as ID and proof of address?
Each person the bank checks usually provides two separate documents, one for identity and one for a UK address. Some banks can check these electronically.
| Proof | Usually accepted | Watch for |
|---|---|---|
| Proof of identity | Passport, full photocard driving licence, national identity card, biometric residence permit | It must be in date. The same document cannot prove both identity and address |
| Proof of address | Recent bank or credit card statement, council tax bill, utility bill, tenancy agreement | Most banks do not accept mobile phone bills. Each bank sets how recent it must be |
| Proof of trading address | Business account statement, utility bill in the business name, signed lease, trading licence | Only asked for when the business trades from somewhere other than a director's home |
Banks also ask for personal details such as date of birth, nationality and address history. A UK Finance guide says people who have lived at their current address for under three years usually give previous addresses too. The lists above come from two bank guides, and each bank sets its own, so ask yours for its list before you start.
Do Companies House identity checks change anything?
They run alongside the bank's checks. GOV.UK says identity verification became a legal requirement for directors and people with significant control on 18 November 2025. That date starts a 12 month transition period and is not a deadline, and each person has their own due date.
A director can verify online with GOV.UK One Login if they hold a qualifying photo ID, at a Post Office, or through an accountant or solicitor registered to do it. Completing it early means one less thing to deal with while the bank application is open. It does not replace the bank's own checks, so expect to provide documents to both.
What else will the bank ask about the business?
Expect questions about what the company does, where its money will come from and what it expects to receive and pay in the first year. Prepare rough figures before you apply. A short, clear description of the business helps more than a long one.
If the business trades from somewhere other than a director's home, have a document that shows the trading address ready. The business bank account fees article shows what the account is likely to cost once it is open.
What if the application is declined?
A bank has wide discretion over who it opens accounts for. The Financial Ombudsman Service said so in a decision on a business account refusal. It said the bank was not obliged to explain the decision in full, and that it would be rare for the service to require a bank to open an account it had decided not to offer.
That does not leave you without options. A comparison guide to refused applications lists missing documents, mismatched details and unclear ownership among the common causes. Work through them in order.
- Ask the bank why. It may not give a full answer, so ask what you can fix.
- Check the application for errors. Compare every detail with the Companies House record and make sure no document is missing.
- Make the ownership clear. Have the share split and the people with significant control ready to show.
- Try a different bank. Each bank uses its own criteria, so one decline does not mean all will decline.
- Complain if the process was unfair. Start with the bank. If you are unhappy with the reply, ask whether the Financial Ombudsman Service can look at it.
What should a director do before applying?
- Download the certificate of incorporation and articles. Both are available from the company's Companies House record.
- List everyone the bank will check. Directors, owners of more than 25% and anyone who will operate the account.
- Gather ID and proof of address for each person. Use documents that are in date and in the right name. Avoid mobile phone bills.
- Prepare a short description and rough figures. What the company does and what it expects to receive and pay.
- Complete Companies House identity verification. It is separate from the bank, and doing it early removes a task.
Opening the account is the first step. Deciding who can move the money is the second, and our signatories article covers that. You can see how similar businesses near you are doing with our free competitor report, and the Grow profit page covers how to win and keep customers. The IQ Money calculators let you put your own figures into the sums.
Questions owners ask
Can a limited company open a business bank account without ID?
No. Banks have to identify the company and the people behind it, so each director and anyone who owns or controls more than a set share, usually 25%, will be asked for ID and proof of address.
Which documents does a limited company need?
The certificate of incorporation, the articles of association and company details that match the Companies House register. Each person the bank checks also provides ID and proof of address.
Can a director use a mobile phone bill as proof of address?
Usually not. Most banks do not accept mobile phone bills, and some also exclude satellite and cable TV bills. A bank statement, council tax bill or other utility bill is more widely accepted, within the age limit the bank sets.
Do I need to verify my identity with Companies House before applying?
Identity verification has been a legal requirement for directors and people with significant control since 18 November 2025, with a 12 month transition period. It is separate from the bank's own checks, so a director may need to complete both.
Who counts as a person with significant control?
Someone who owns or controls the company. Under GOV.UK's test that is usually someone with more than 25% of the shares or voting rights, or who can appoint or remove a majority of the directors, or has other significant influence or control.
Why might a bank decline a company's application?
A bank does not have to give a full explanation, according to a Financial Ombudsman decision. Comparison guides list missing documents, details that do not match Companies House and unclear ownership as common causes, so ask the bank what you can fix.
Can I complain if a bank declines my application?
You can complain to the bank first. The Financial Ombudsman Service has said banks have broad commercial discretion over who they offer accounts to, and that it would be rare to require a bank to open one, so a complaint is stronger on how the application was handled than on the decision itself.
Keep reading
Sources
- Opening a business account, limited companies (UK Finance). Documents, the 25% guide and why banks ask.
- Customer identification requirements for business banking (Santander). Accepted ID, address and trading address documents.
- Verify your identity for Companies House (GOV.UK). The 18 November 2025 requirement and how to verify.
- People with significant control (GOV.UK). Who counts as a person with significant control.
- Ombudsman decision DRN-5694478 (Financial Ombudsman Service). A bank's discretion over business account applications.
- Why can't I open a business bank account (Uswitch). Common causes of a refusal.
This article is general information for owners of UK limited companies. Banks set their own forms, document lists and limits, so check yours. The share split in the example is an assumption chosen to show the point. It is not legal, tax or financial advice. Speak to a qualified adviser about your own circumstances.










