Privacy policy.

Who we are

IQ Money is the data controller for the personal information described in this policy. We are a United Kingdom business working with owner-managed companies on saving tax and growing profit.

If you have a question about this policy, or about any information we hold, write to mark@iqmoney.co.uk.

What this policy covers

This policy explains what personal information we hold, where it came from, what we do with it, and what you can ask us to do about it. It applies to our website, to the documents we send out, and to any business correspondence we have with you.

Where we got your details

If we have contacted you and you have not dealt with us before, your details came from publicly accessible sources, such as the register at Companies House, company websites and business directories, or from a commercial provider of business contact data that draws on sources of that kind.

We set this out because the law requires us to tell you where your information came from when it did not come from you.

The information we hold

Depending on how you have come into contact with us, we may hold:

• Business contact details. Your name, your role, the company you work for, its website, a business email address and a business telephone number.
• Information you give us. Anything you enter on a form on this site, or tell us by email, telephone or in a meeting.
• Correspondence. A record of what we have sent you and what you have sent us.
• Website usage. Information collected by cookies and similar technologies, which is covered in our cookie policy.

We do not ask for your company's accounting records or bank details, and we do not ask for special category data such as health or political opinions. Please do not send us any of it.

Why we use it, and our lawful basis

What we do	Lawful basis
Contact businesses that may find our material useful, and send the documents we offer	Legitimate interests, being our interest in promoting our services to businesses and your interest in hearing about something relevant to yours
Respond to an enquiry you have made	Legitimate interests, or steps taken at your request before entering a contract
Provide services you have engaged us for, and keep the records that go with them	Performance of a contract
Keep accounting and tax records	Legal obligation
Measure how the website is used	Your consent, given through the cookie banner

Where we rely on legitimate interests, we have considered whether our use of your information is fair to you and whether you would reasonably expect it. You can object at any time, and we will stop.

Who else sees it

We share personal information with organisations that help us run the business, and only so far as they need it. These include our website platform, our email provider, our customer records system, our accountants and, where necessary, our professional advisers.

We do not sell personal information, and we do not pass your details to other businesses for their own marketing.

We may disclose information where the law requires it, or to establish or defend legal claims.

Where it is held

We aim to keep your information on systems within the United Kingdom or the European Economic Area. Where a supplier stores information outside that area, we make sure an appropriate safeguard is in place, such as the UK International Data Transfer Agreement or an adequacy decision.

How long we keep it

• Business contact details used for marketing. Until you ask us to stop, or until we have had no meaningful contact with you for a reasonable period, normally around two years.
• Enquiries that do not become work. Normally around two years from our last contact.
• Client records. Normally six years from the end of the engagement, reflecting the period our accounting and tax obligations cover.
• Objections and requests to stop. Indefinitely, because we need a record in order to honour them.

Asking us to stop

Your rights

Under the UK General Data Protection Regulation you have the right to:

• Ask what personal information we hold about you, and get a copy of it
• Have inaccurate information corrected
• Ask us to delete information where there is no good reason for us to keep it
• Ask us to restrict how we use it while a question about it is resolved
• Object to our use of it where we rely on legitimate interests, and object to direct marketing at any time
• Receive information you gave us in a portable form, where it was provided by consent or under a contract
• Withdraw consent, where we rely on it

Write to mark@iqmoney.co.uk and we will respond within the time the law allows, which is normally one month. We do not normally charge.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We update this policy when what we do changes. The date at the top shows when it was last revised.